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Frequently asked questions

Questions families often ask

Choosing a puppy is a big decision. Here are answers to some of the questions families commonly have about our puppies, reservation process, pickup, delivery and care.

PuppiesPricing & reservationPickup & deliveryHealth & careOur programAfter reserving & Gotcha Day

Puppies

What breeds do you raise?

Lila Poodles raises Toy Poodles and Mini Poodles as a home-based, family-owned program in Bayside, New York.

How big do Toy Poodles and Mini Poodles get?

Toy Poodles are generally around 4–8 lb fully grown. Mini Poodles are generally around 10–20 lb fully grown, with individual puppies varying. When available, each puppy’s profile includes its own expected adult size range.

How do I see which puppies are available?

Visit our Available Puppies page to see current puppies, photos, size, expected adult size and availability status.

Can I get a puppy if I live outside New York?

Yes. We can arrange delivery or shipping to all states. Additional delivery or shipping charges may apply based on the destination.

When can a puppy go home?

Go-home timing is provided for individual puppies when applicable. Your puppy’s profile and reservation communication will provide the information specific to your puppy.

Pricing & reservation

How much are your puppies?

Mini Poodles are $800. The reservation deposit is $300, with a $500 remaining balance.

Toy Poodles are $1,000. The reservation deposit is $400, with a $600 remaining balance.

Does submitting the reservation form automatically reserve a puppy?

No. Submitting the reservation form begins the reservation process. A puppy is officially reserved after the reservation details are confirmed and the required deposit is arranged.

What happens after I submit my reservation information?

Once we receive your reservation information, we will be in touch regarding the next steps. Your reservation is confirmed after the required deposit is arranged and the details are finalized.

How do I pay the reservation deposit?

Reservation payments can be arranged through Cash App, Zelle or Bitcoin. Cash App and Zelle use standard pricing. Paying with Bitcoin gives you 10% off your eligible purchase total — the puppy price plus any selected add-ons — reflected in both the initial reservation payment and the remaining balance (separately quoted delivery or shipping charges are not discounted). When you submit your reservation information, you’ll select your preferred payment method and receive the payment details and instructions — for Bitcoin, including our verified wallet details. Cryptocurrency transfers are generally irreversible, so please carefully verify the recipient and wallet address before sending. Your reservation is confirmed once the required payment is received and verified.

What is the Puppy Starter Pack?

The optional Puppy Starter Pack is $150 and is a collection of essential supplies intended to help your puppy settle into their new home. It is optional and separate from the puppy’s price.

How much does optional microchipping cost?

Optional microchipping is $40. It is available when requested and confirmed for your puppy.

Are the Starter Pack and microchip included in the puppy price?

No. They are optional add-ons added to the initial reservation amount. They do not change the puppy’s base price or remaining balance.

Is the reservation deposit refundable?

The reservation deposit is refundable when the issue requiring cancellation is on the Lila Poodles side. For questions about a specific reservation, please contact us so we can review the situation.

Can I contact you before reserving a puppy?

Absolutely. If you have questions about an available puppy, Toy versus Mini Poodles, delivery, the reservation process or bringing a puppy home, you can contact us before submitting a reservation.

Pickup & delivery

Where do I pick up my puppy?

Lila Poodles is a home-based program in Bayside, New York. We do not publish our home pickup address online. Once your reservation is confirmed and a pickup appointment is arranged, we provide the pickup address privately.

Will I receive the pickup address before my reservation?

The pickup address is provided privately after the reservation has been confirmed and a pickup appointment has been arranged.

Do you deliver puppies outside New York?

Yes. We can arrange delivery or shipping to all states. Additional delivery or shipping charges may apply based on the destination.

Can I choose delivery instead of pickup?

Yes. Delivery or shipping can be arranged to all states. Additional delivery or shipping charges may apply based on the destination.

How is the delivery or shipping cost determined?

Delivery or shipping costs are determined based on the puppy’s destination. Any applicable additional charges will be discussed when arranging delivery.

When do we arrange delivery?

After your reservation is confirmed and your puppy’s go-home timing is established, we will work with you to arrange pickup or discuss delivery or shipping to your state.

Health & care

What does my puppy receive before going home?

Before going home, puppies receive age-appropriate vaccinations, routine deworming and a veterinary health examination.

What paperwork comes with the puppy?

Families receive complete puppy documentation at pickup, including health records and AKC documentation/pedigree.

Are the parents health tested?

Yes. Our breeding dogs are DNA health tested, along with documented health testing through OFA and PennHIP as described in our breeding program. Our breeding dogs have documented certifications for eyes, patellas (knees), heart, hips and elbows.

Learn more about our breeding program.

Are your puppies healthy?

We take health and early care seriously. Before going home, puppies receive age-appropriate vaccinations, routine deworming and a veterinary health examination, and our breeding dogs undergo documented health testing. Every puppy is an individual, so we do not make blanket guarantees about future health.

Are the puppies socialized?

Yes. Our puppies are raised in a home-based environment with family involvement and are introduced to a structured early-life curriculum and thoughtful socialization during their first weeks.

Our program

Can I learn about the parents?

Yes. Our homepage includes a visual Meet the Parents section showing current breeding pairings and their puppies where applicable. Our breeding program focuses on health and temperament when selecting dogs for the program.

What do you look for in your breeding dogs?

We consider health, temperament, pedigree and overall fit when deciding which dogs belong in our breeding program.

Can puppies from your program become service, therapy or emotional-support dogs?

Some puppies from our program have gone on to become service dogs, therapy dogs and emotional-support dogs, while many others have become cherished family companions. Every puppy is an individual, and a puppy’s future role depends on its own temperament, training and the family it joins.

After reserving & Gotcha Day

What happens after I reserve my puppy?

Once your reservation is confirmed, we stay in communication with you regarding your puppy’s go-home timing, pickup or delivery arrangements and the next steps leading up to Gotcha Day.

What happens after I bring my puppy home?

We’re happy to continue supporting our families after Gotcha Day and answer questions about feeding, training and care as your puppy settles into their new home.

Still have a question?

We’re happy to help — whether you’re just starting your search or already have a puppy in mind.